Issue intake
Turn production errors and user bug reports into ready-to-build fix tickets. Use it when production errors or user bug reports need to become planned fixes.
Issue intake is one of 10 Improve workflows.
You give it
- Sentry access, for production errors
- A UserSnap export, for user bug reports
- Your Jira or Waypoint project
You decide
You choose the Sentry project and time window, or the UserSnap export to import.
You get
- Sentry errors grouped by likely root cause and ranked by severity
- Each user report triaged, with its screenshot reviewed
- Fix tickets with likely cause, files to change and fix approach
- Sentry reruns that update tickets and reopen regressions
- A triage summary